OmniPicksCo — Official Customer Support
Brand Name: OmniPicksCo
Website: https://OmniPicksCo.com
Legal Company Name: Shenzhen Xiang Ni Lai Trading Co., Ltd.
Business Address: Room 1403P25, West Tower, Tian'an Innovation Technology Plaza (Phase II), No. 2 Tairan 10th Road, Tian'an Community, Shatou Subdistrict, Futian District, Shenzhen, China
Customer Support Email: service@omnipicksco.com
Customer Support Phone: +86 15364885217
Brand Representative: Xiangxian Li
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT
OmniPicksCo is owned and operated by Shenzhen Xiang Ni Lai Trading Co., Ltd.
How Can We Help You?
At OmniPicksCo, we are committed to providing clear information and helpful customer support throughout your shopping experience. Whether you have questions about our hats and headwear, need assistance with an existing order, or would like information about shipping, returns, or refunds, please contact us using the details provided above.
To help us assist you efficiently, please include your order number and a brief description of your inquiry when contacting our support team.
Contact Our Customer Support Team
Email: service@omnipicksco.com
For the following inquiries, please contact us by email:
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Product Questions: Ask about product details, available options, sizing information, or other product-related concerns.
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Order Assistance: Request help with an existing order, order details, or order-related issues.
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Shipping and Delivery: Ask about shipping charges, delivery information, tracking updates, or delayed shipments.
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Returns and Refunds: Request return instructions or assistance with a refund.
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Other Questions: Contact us about any other matters related to your OmniPicksCo shopping experience.
Our customer support team will review your inquiry and respond during the stated customer service hours.
Returns and Refunds
OmniPicksCo provides a 180-day return period beginning on the date your order is delivered to you.
If you wish to return an eligible item, please email service@omnipicksco.com with your order number, the item you wish to return, and the reason for your request. Our customer support team will review your request and provide the applicable return instructions.
Please contact us before sending any item back. Return eligibility, return shipping arrangements, refund processing, and other applicable conditions are governed by our Return & Refund Policy.
For complete details, please refer to the Return & Refund Policy available on our website.
Customer Service Hours
Monday–Friday, 9:00 AM–6:00 PM PDT
Customer support inquiries are handled during the service hours listed above. Messages received outside these hours will be reviewed during the next available customer service period.
Business Information
OmniPicksCo is the brand operated by Shenzhen Xiang Ni Lai Trading Co., Ltd.
For business correspondence, customer inquiries, and order-related assistance, please use the contact details listed at the top of this page.
Last Updated: October 19, 2026